File a Claim

Before filing a claim, please call our office to review your coverages. The Insurance Industry defines a “cliam” is any attempt to collect from the insurance carrier. Calling to file a claim only to find out the damage is less than your deductible still constitutes a claim. A zero paid claim can still be damaging to your claims record and affect future rates. We prefer to know the loss will be covered before involving the insurance company, and we like to help our clients through the process.

To file a new claim directly with the insurance company or check on an existing claim, please contact your insurance company using the appropriate link below. If you are having trouble reaching the company, or if there is not a phone number listed for your company, please contact us directly.

To see more information about a company, click on its name. Some of the companies we represent offer online claims service. Use the link in the Online Claims column below to go to your company’s online claims center.

Allied Insurance

Address:
701 5th Avenue, Dept 2070
Des Moines, IA 50391

Customer Service & Claims Information:
Claims
Payments
Phone #: 1-800-282-1446

ASI

Payments
P.O. Box 33018
St. Petersburg, FL 33733-8018

Claims
Toll Free: 866-274-5677
P.O. Box 20089
St. Petersburg, FL 33742

Overnight Delivery
2 ASI Way
St. Petersburg, FL 33702

Customer Service & Claims Information:
Claims
Payments

American Risk

Payments
P.O. Box 270627
Houston, TX 77277-0627
Toll Free: 866-711-1979

Claims
Toll Free: 866-635-9959

Overnight Delivery
P.O. Box 270604
Houston, TX 77277-0604

Customer Service & Claims Information:
Claims
Payments
Phone #: 1-866-711-1979

AM Trust Financial

Address:
5800 Lombardo Center
Cleveland, OH 44131

Customer Service & Claims Information:
Claims
Payments
Phone #: 877.528.7878

Berkshire Hathaway – GUARD

Address:
Berkshire Hathaway GUARD
P.O. Box 1368
Wilkes-Barre, PA 18703-0020

Overnight Delivery:
44 R West Market St.
Wilkes-Barre, PA 18701

Customer Service and Claims Information:
Claims
Claims Phone #: 1-888-639-3567
Payments
Payments & Customer Service Phone #: 1-800-673-2465

BiBERK

Customer Service and Claims Information:
Claims
Payments
Customer Service Phone #: 884-472-0967

Blue Cross Blue Shield of Texas

Address:
P.O. Box 660044
Dallas, TX 75266-0044

Customer Service:
Payments
Phone #: 972.766.6900

Chubb Group of Insurance Companies

Address:
Chubb & Son
P.O. Box 38201
Pittsburg, PA 15250-8001

Overnight Delivery:
Chubb & Son
Attn. Box 382001
500 Ross St. 154-0455
Pittsburgh, PA 15262-0001

Customer Service & Claims Information:
Claims
Claims Phone #: 1-800-252-4670
Payments
Payments Phone #: 1-800-372-4822

C N A

Address:
333 S. Wabash
Chicago, Il 60604

Overnight Delivery:
CNA
Lockbox # 790094
1005 Convention Center
St. Louis, MO 63101

Claims & Customer Service Information:
Claims
Claims Phone #: 1.877.262.2727
Payments
Payments Phone #: 866-958-2455

Conifer

Address:
3001 W. Big Beaver Rd.
Ste. 2o0
Troy, MI 48084

Claims & Customer Service Information:
Claims
Claims Phone #: 248-262-5402
Payments
Payments Phone #: 248-262-5406
Customer Service: 428-559-0840

Cypress Commercial

Address:
12926 Gran Bay Parkway West, Suite 200
Jacksonville, FL 32258

Claims and Customer Service Information:
Claims
Claims Phone #: 888-352-9773
Payments
Payments Phone #: 1-877-560-5224 (Option 1)
Customer Service: 877- 560-5224

Dairyland Auto

Address
1800 North Point Dr
Stevens Point, WI 54481

Customer Service & Claims Information:
Claims
Payments
Phone #: 800-334-0090

Encompass

Address
Ecompass Insurance
P.O. Box 660642
Dallas, TX 75266

Overnight Delivery
Allstate
1501 N Plano Rd Suite 100
Richardson, TX 75081

Customer Service & Claims Information:
Claims
Claims Phone #: 1.800.588.7400
Payments
Payments Phone #: 1.866.430.2916

Fairplan

Address:
Texas FAIR Plan Association
P.O. Box 99080
Austin, TX 78709-9080

Overnight Delivery:
Texas FAIR Plan Association
4801 Southwest Association Building 1, Suite 200
Austin, TX 78735

Customer Service & Claims Information:
Claims
Payments
Phone: 800-979-6440

Foremost

Address:
5600 Beech Tree Lane
Caledonia, MI 49316

Overnight Delivery:
P.O. Box 915 – Foremost
c/o Deluxe
5450 N. Cumberland Ave. Chicago, IL 60656

Customer Service & Claims Information:
Claims
Claims Phone #: 1.800.527.3907
Payments
Payments Phone #: 1.800.532.4221

Customer Service: 1.800.527.3905 or 1-888-888-0080

Gainsco Auto

Address:
P.O. Box 199023
Dallas, Texas 75219-9023

Customer Service & Claims Information:
Claims
Payments
Phone #: 866-424-6726

Geovera

Address:
P.O. Box 7010
Fairfield, CA 94533

Customer Service and Claims Information:
Claims
Claims Phone #: 800-631-6478
Payments
Customer Service: 800-232-3347

Germania

Address:
507 Hwy 290 East
Brenham, TX 77833

Customer Service and Claims Information:
Claims
Payments
Customer Service: 800 392-2202

GMAC

Address:
5630 University Pkwy
Winston-Salem, NC 27105

Customer Service & Claims Information:
Claims
Claims Phone #: 1-888-325-1190
Customer Service #: 1-800-468-3466

Great American

Address:
Great American Insurance Group
P.O. Box 5425
Cincinnati, OH 45201-5425

Overnight Delivery:
Great American Insurance Group
Tower
Property & Casualty Group
301 E Fourth Street
Cincinnati, OH 45202

Customer Service & Claims Information:
Claims 
Claims Phone #: 844-424-4669
Option 1: New Claims
Option 2: Existing Claims
Payments

 

Hagerty

Address:
Hagerty
P.O. Box 1303
Traverse City, MI
49685

Overnight Delivery:
Hagerty
121 Drivers Edge
Traverse City, MI
49684-4203

Customer Service & Claims Information:
Claims
Claims Phone #: 800-385-0274
Payments
Customer Service Phone #: 1-877-922-9701

The Hartford

Address:
3000 Internet Blvd #600
Frisco, TX 75034

Customer Service & Claims Information:
Claims
Claims Phone #: 1-800-243-5860
Payments
Customer Service #: 860-547-5000

Hippo

Address:
150 Forest Ave.
Palo Alto, CA 94301

Customer Service & Claims Information:
Claims
Claims Phone #: 855-999-9746
Customer Service: 800-585-0705

Home Owners of America Insurance Company

Address:
Home Owners of America Insurance Company
P.O. Box 860
West Chicago, IL 60186-0860

Overnight Delivery:
Home Owners of America Ins. Co.
Payment Processing Center
2440 Production Dr.
St. Charles, IL 60174

Customer Service & Claims Information:
Claims
Claims Phone #: 1-866-407-9896
Customer Service Phone #: 1-866-407-9896

Jewelers Mutual 

Address:
24 jewelers Park Dr
Neenah WI, 54956

Customer Service & Claims Information:
Claims
Payments
Phone: 888-884-2424

JINBA

Address:
137 W. Muhammad Ali Blvd. Suite 302
Louisville, KY 40202

Customer Service & Claims Information:
Claims
Customer Service Phone #: 877-542-6254

Infinity

Address:
200 E Randolph St #3300
Chicago, IL 60601

Customer Service & Claims Information:
Claims
Claims Phone #: 800-353-6737
Payments
Payments Phone #: 866-860-9348
Customer Service Phone #: 800-690-3818

Kemper

Address:
Kemper Personal Insurance
P.O. Box 650876 Dallas, TX 75265-0876

Overnight Delivery:
Kemper Personal Insurance
8360 LBJ Freeway Ste. 400
Dallas, TX 75243

Customer Service & Claims Information:
Claims
Claims Phone #: 800-353-6737
Payments
Customer Service Phone #: 866-860-9348

Lemonade

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #:  844 733-8666

Lighthouse

Address:
7400 N Caldwell
Niles, IL 60714

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 855-235-1522

Mercury

Address:
555 W Imperial Hwy
Brea, CA 92821-4802

Customer Service & Claims Information:
Claims
Claims Phone #: 800-503-3724
Payments

 

Metlife

Address
One Madison Avenue
New York, NY 10010

Customer Service & Claims Information:
Claims
Claims Phone #: 1.800.854.6011 or 1-800-422-4272
Payments
Payment Phone #: 1.800.638.2886
Customer Service Phone #: 1.800.638.2886

Mexipass

Address:
123 N Lake Ave. Suite 101,
Pasadena, CA. United States

Customer Service & Claims Information:
Claims
Customer Service Phone #: 800-639-4727

MinoCo

Address
10851 N. Black Canyon Hwy,
Suite 200
Phoenix, AZ 85029

Customer Service & Claims Information:
Claims
Customer Service Phone #: 800-639-4727

Myron Steves

Address:
8140 N Mopac Expy,
Austin, TX 78759

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 888-867-1124

National General

Address:
4455 Lyndon B Johnson Fwy,
Farmers Branch, TX 75244

Customer Service & Claims Information:
Claims
Claims Phone #: 888-325-1190
Customer Service Phone #: 800-468-3466

National Lloyds

Address:
325 N. Saint Paul, Suite 900
Dallas, TX 75201

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 800-749-6419

 

National Risk

Address:
970 Lake Carillon Drive, Suite 200
St. Petersburg, FL 33716

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 866-417-4855

Nationwide

Address:
P.O. Box 742522
Cincinnati, OH 45274-2522

Customer Service & Claims Information:
Claims
Claims Phone #: 866-854-4140
Payments
Payments Phone #: 877-669-6877
Customer Service Phone #: 877-669-6877

Neptune Flood

Address:
Neptune Logo
400 6th Street S.
St. Petersburg, Florida 33701

Customer Service & Claims Information:
Claims 
Payments
Customer Service Phone #: 727-202-4815

Orchid

Address:
PO Box 956397
St. Louis, MO 63195-6397

Overnight Delivery:
SL-MO-R1LB #956397
3180 Rider Trail S.
Earth City, MO 63045

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 1-866-370-6505 (Option #1 then #2)

Prime Insurance

Address:
8722 S. Harrison
St. Sandy, UT 84070

Customer Service & Claims Information:
Claims
Claims Phone #: 877-585-2849
Payments
Payments Phone #: 800-851-3495
Customer Service Phone #: 800-257-5590

Progressive

Address
The Progressive Corporation
6300 Wilson Mills Rd.
Mayfield Village, Ohio 44143

Customer Service & Claims Information:
Claims
Claims Phone #: 800-876-5581
Payments
Payments Phone #: 800-3274-4499
Customer Service Phone #: 888-671-4405

Safeco

Address:
1001 Fourth Avenue
Suite 4700
Seattle, WA 98154

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 800-332-3226

Sagesure

Address:
BB&T
Attn: Lockbox # – 896671
5130 Parkway Plaza Blvd
Charlotte, NC 28217-1964

Customer Service & Claims Information:
Claims
Claims Phone #: 866 311-7243
Payments
Payments Phone #: 800-481-0661
Customer Service Phone #: 877-304-4785

South & Western

Address:
15835 Quorum Dr,
Addison, TX 75001

Customer Service & Claims Information:
Claims
Claims Phone #: 800-375-2075
Customer Service Phone #: 972-855-2900 or 800-492-5351

State Auto

Address
518 E. Broad Street
Columbus, OH 43215

Customer Service & Claims Information:
Claims
Claims Phone #: 1.800.766.1853
Payments
Payments Phone #: 1.800.444.9950 ext. 5118

Swyfft

Address:
Swyfft LLC
PO Box 21649
New York, NY 10087-1649

Overnight Delivery:
350 Mount Kemble Avenue
Morristown, NJ 07960

Customer Service & Claims Information:
Claims
Claims Phone #: 877-799-3389
Payments
Customer Service Phone #: 855-479-9338

Tapco

Customer Service & Claims Information:
Claims
Customer Service Phone #: 800-334-5579

 

 

Texas All Risk

Address:
18545 Sigma Rd.
San Antonio, Texas 78258

Customer Service & Claims Information:
Claims
Customer Service Phone #: 210-764-1233

Texas Fair Plan

Address:
Texas FAIR Plan Association
P.O. Box 99080
Austin, TX 78709-9080

Overnight Delivery:
Texas FAIR Plan Association
4801 Southwest Parkway
Building 1, Suite 200
Austin, TX 78735

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 800-979-6440

Titan

Customer Service & Claims Information:
Claims
Claims Phone #: 1-800-926-3168
Payments Phone #: 1-800-888-8424
Customer Service Phone #: 1-800-888-8424

The Republic Group

Address:
5525 LBJ Freeway
Dallas, Texas 75240-6241

Customer Service & Claims Information:
Claims
Claims Phone #: 1-800-451-0286
Payments
Customer Service Phone #: 1.800.344.2275

Travelers

Address:
Travelers Personal Insurance
PO BOX 660307
Dallas, TX 75266-0307

Customer Service & Claims Information:
Claims
Claims Phone #: 1.800.252.4633
Payments
Customer Service Phone #: 1.800.842.5075

Tower Hill

Address:
Post Office Box 147018
Gainesville, FL 32614-7018

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 800-342-3407

The Republic Group

Address:
5525 LBJ Freeway
Dallas, Texas 75240-6241

Customer Service & Claims Information:
Claims
Claims Phone #: 1-800-451-0286
Payments
Customer Service Phone #: 1.800.344.2275

Travelers

Customer Service & Claims Information:
Claims
Claims Phone #: 1.800.252.4633
Payments
Customer Service Phone #: 1.800.842.5075

TWIA

Address:
4801 Southwest Parkway
Building 1 Suite 200
Austin, TX 78735

Customer Service & Claims Information:
Claims
Claims Phone #: 800-788-8247, select option 1
Payments
Customer Service Phone #: : 800-788-8247

 

Utica National Insurance Group

Address:
Utica National Insurance Group,
PO Box 6610,
Utica, NY 13504-6610

Customer Service & Claims Information:
Claims
Customer Service Phone #: 800-216-1420

 

Wellington

Address:
6801 Calmont Ave,
Fort Worth, TX 76116

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 800-880-0474

 

Wright Flood

Address:
P.O. Box 33003
St. Petersburg, FL 33733-8003

Overnight Delivery:
93 Park Place Boulevard, Ste 101
Clearwater, FL 33759

Customer Service & Claims Information:
Claims
Claims Phone #: 800-725-9472
Payments
Customer Service Phone #: 800-820-3242

Victoria Insurance (Titan)

Address:
535 Boylston Street
Boston, MA 02116

Customer Service & Claims Information:
Claims
Payments
Customer Service Phone #: 617-500-5053

Xinsurance

Address:
8722 S. Harrison Street
Sandy, UT 84070

Customer Service & Claims Information:
Claims
Customer Service Phone #: 877-585-2853

Our Insurance Partners